Privacy Policy

Privacy Policy and Use of Cookies on the www.makaszka.pl Online Store

General information

This document sets out the principles of the Privacy Policy of the Online Store (hereinafter referred to as the "Online Store"). The administrator of the Online Store is Katarzyna Klopot-Kolanowska conducting business activity under the name RUDA Katarzyna Klopot-Kolanowska partner in a civil partnership MAKASZKA in Bydgoszcz , registered in the Central Register and Information on Business Activity conducted by the Minister of Entrepreneurship and Technology, at the address ul. Botaniczna 16, 85-352 Bydgoszcz, NIP: 9671195478, REGON: 341252298 and Marcin Kolanowski conducting business activity under the name MAKASZKA Marcin Kolanowski partner of the civil partnership MAKASZKA in Bydgoszcz , entered into the Central Register of Records and Information on Business Activity conducted by the Minister of Entrepreneurship and Technology at the address Botaniczna Street, No. 16, 85-352 Bydgoszcz, NIP: 5542471980, REGON: 340424870 conducting jointly business activity under the name MAKASZKA s.c. Katarzyna Kłopot-Kolanowska Marcin Kolanowski in Bydgoszcz, on the basis of a civil partnership agreement, at the address 16 Botaniczna Street, 85-352 Bydgoszcz, NIP: 9671365957, REGON: 362049023.

Words used with a capital letter have the meaning given to them in the terms and conditions of this Online Store.

Personal data collected by the Administrator of the Online Store are processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 on the protection of individuals with regard to the processing of personal data and on the free flow of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119, p. 1), hereinafter referred to as: RODO.

The Administrator of the Online Store makes special efforts to protect privacy and information provided to him and concerning the Customers of the Online Store. The Administrator shall exercise due diligence in the selection and use of appropriate technical measures, including those of a programming and organizational nature, to ensure the protection of the processed data, in particular to protect the data against unauthorized access, disclosure, loss and destruction, unauthorized modification, as well as against their processing in violation of applicable laws.

The addressee of the opportunity to use the Goods and Services available on the website is not children under 16 years of age. The Data Controller does not provide for the purposeful collection of data on children under 16 years of age.

Personal information

Personal data controller

The administrator of your personal data is:

Makaszka s.c. Katarzyna Kłopot-Kolanowska Marcin Kolanowski
16 Botaniczna St., 85-352 Bydgoszcz

You can contact the Data Controller about your personal data via:

  • email: sklep@makaszka.pl
  • snail mail: 16 Botaniczna St., 85-352 Bydgoszcz
  • phone: +48 734 141 598

Purposes and legal basis for processing personal data

The data controller processes your personal data for the following purposes and scope:

  • to take action prior to the conclusion of a contract at your request (e.g. creation of an Account), i.e. the data provided in the registration form in the Online Store, i.e. your e-mail address and the established password, gender; if you register an Account via an external authentication service (e.g. Google+, Facebook) we collect your name and surname, and if you register when you purchase Goods we collect your name and surname and data provided for the purpose of processing the order such as shipping address; in order to provide Services that require the establishment of an Account such as maintaining order history, informing about the status of order processing, we process your data provided in the Account and when you purchase Goods;
  • in order to provide Services that do not require the creation of an Account and the purchase of Goods, i.e. browsing the web pages of the Online Store, searching for Goods, we process personal data concerning your activity in the Online Store, i.e. data concerning the Goods you browse, data concerning the session of your device, operating system, browser, location and unique ID, IP address;
  • in order to perform the contract of sale of the Goods (e.g., delivery of the ordered Goods), we process personal data provided by you when purchasing the Goods, such as your name, e-mail address, address data, payment data, and, if you make a purchase through an Account, additionally the established password;
  • for the purpose of statistics on the use of the various functionalities available in the Online Store, to facilitate the use of the Online Store and to ensure the IT security of the Online Store, we process personal data concerning your activity in the Online Store and the amount of time spent on each subpage in the Online Store, your search history, location, IP address, device ID, data concerning your Internet browser and operating system;
  • for the purpose of establishing, investigating and enforcing claims and defending against claims in court proceedings and other enforcement authorities, we may process your personal data provided when you purchase Goods or establish an Account and other data necessary to prove the existence of a claim or that arises from a legal requirement, court order or other legal procedure;
  • For the purpose of processing complaints, complaints and requests and responding to Customers' inquiries, we process the personal data you provide in the contact form, complaints complaints and requests, or for the purpose of responding to inquiries in another form, and certain personal data you provide in the Account, as well as data regarding the order of Goods and other Services provided by us that are the cause of the complaint, complaint or request, and data contained in the documents attached to the complaints, complaints and requests;
  • for the marketing of our Goods and Services and our customers and partners, including remarketing, and for this purpose we process personal data provided by you when you create an Account and update it, data about your activity on the Online Store including orders, which are recorded and stored via cookies, in particular order history, search history, clicks on the Online Store, login and registration dates, history and your activity related to our communication with you. In the case of remarketing, we use your activity data to reach you with our marketing communications outside the Online Store and we use third-party providers for this purpose. These services involve displaying our messages on websites other than the Online Store. Please see the Cookie records for details;
  • in order to organize contests and loyalty programs, i.e. notifications of accumulated points, notification of winning, and advertising of our offer, we use your personal data provided in your Account and when registering for a contest or loyalty program. Detailed information on this subject is provided each time in the terms and conditions of participation of a given contest or loyalty program;
  • for the purpose of market and opinion research by us or our partners, i.e. order information, your data provided in the Account or when purchasing Goods, email address. The data collected for market and opinion research is not used by us for advertising purposes. Exact instructions are given in the information about the respective survey or in the place where you enter your data.

 

Categories of relevant personal data

The controller processes the following categories of relevant personal data:

  • contact information;
  • activity data on the Online Store;
  • data on orders in the Online Store;
  • data on complaints of complaints and requests;
  • data on marketing services.

Voluntariness of providing personal data

The provision of the required personal data by you is voluntary and is a condition for the provision of services by the Personal Data Administrator through the Online Store.

Data processing time

Personal data will be processed for the period necessary for the execution of orders, services, marketing activities and other services performed for the Customer. Personal data will be deleted in the following cases:

  • when the data subject requests their deletion or withdraws the consent given;
  • When the data subject does not take action for more than 10 years (inactive contact);
  • upon learning that the stored data is outdated or inaccurate.

Some data in the following areas: e-mail address, first and last name, may be stored for a further period of 3 years for evidential purposes, processing of complaints, claims and claims related to the services provided by the Online Store - this data will not be used for marketing purposes.

Data on orders of Goods and paid services, contests and loyalty programs will be stored for a period of 5 years from the date of delivery of the order.

We store data on non-logged-in Customers for a period of time corresponding to the life cycle of the cookies stored on the devices or until they are deleted on the Customer's device by the Customer.

Your personal information about your preferences, behaviors, and marketing content choices may be used as the basis for automated decisions to determine the online store's sales opportunities.

Recipients of personal data

  • PayU S.A. headquartered in Poznań
  • Paypal Polska sp. z o.o. with its registered office in Warsaw
  • Operator DPD sp. z o.o. based in Warsaw

 

We transfer your personal data to the following categories of recipients:

  • state authorities, such as the prosecutor's office, the Police, PUODO, the President of the OCCP, if they request us to do so,
  • to service providers that we use in the operation of the Online Store, e.g. for order processing. Depending on contractual arrangements and circumstances, these entities either act on our behalf or independently determine the purposes and methods of processing, a list of suppliers can be found on the website of our Online Store under the link: ????.

Rights of the data subject

Under the RODO, you have the right to:

  • Request access to your personal data;
  • Request rectification of your personal data;
  • Request the deletion of your personal data;
  • Request for restriction of processing of personal data;
  • object to the processing of personal data;
  • request for portability of personal data.

The controller of personal data without undue delay ? and in any case within one month of receipt of the request ? shall provide you with information on the action taken on your request. If necessary, the one-month period may be extended for another two months due to the complexity of the request or the number of requests.

In any case, the Data Controller will inform you of such extension within one month of receipt of the request, stating the reasons for the delay.

The right to access personal data (Article 15 RODO)

You have the right to obtain information from the Data Controller as to whether your personal data is being processed.

If the Administrator processes your personal data you have the right to:

  • access to personal data;
  • obtain information about the purposes of processing, the categories of personal data processed, the recipients or categories of recipients of such data, the intended period of storage of your data or the criteria for determining that period, your rights under the RODO and your right to lodge a complaint with a supervisory authority, the source of such data, automated decision-making, including profiling, and the safeguards applied in connection with the transfer of such data outside the European Union;
  • obtain a copy of your personal data.

 

If you wish to request access to your personal data, submit your request to: sklep@makaszka.pl.

Right to rectify personal data (Article 16 of the RODO)

If your personal data is inaccurate you have the right to request the Administrator to correct your personal data immediately.

You also have the right to request the Administrator to supplement your personal data.

If you wish to request rectification of your personal data or supplementation, please submit your request to: sklep@makaszka.pl.

If you have registered with the Online Store your personal data can be corrected and supplemented by yourself after logging in to the Online Store.

The right to erasure of personal data, the so-called ?right to be forgotten? (Article 17 of the RODO)

You have the right to request the Data Controller to delete your personal data when:

  • Your personal data is no longer necessary for the purposes for which it was collected or otherwise processed;
  • you have withdrawn specific consent, to the extent that personal data was processed based on your consent;
  • Your personal data was processed illegally;
  • you have objected to the processing of your personal data for direct marketing purposes, including profiling, to the extent that the processing of personal data is related to direct marketing;
  • you have objected to the processing of your personal data in connection with processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of legitimate interests pursued by the Controller or a third party.

Despite your request for deletion of your personal data, the Controller may continue to process your data for the purpose of establishing, asserting or defending claims, of which you will be informed.

If you wish to request deletion of your personal data, submit your request to: sklep@makaszka.pl.

Right to request restriction of personal data processing (Article 18 RODO)

You have the right to request restrictions on the processing of your personal data when:

  • you question the correctness of your personal data ? The personal data controller will limit the processing of your personal data for a period of time that allows you to verify the correctness of the data;
  • when the processing of your data is unlawful, and instead of deleting your personal data, you request that the processing of your personal data be restricted;
  • Your personal data is no longer needed for the purposes of processing, but it is needed to establish, assert or defend your claims;
  • when you have objected to the processing of your personal data ? until it is determined whether the legitimate interests on the part of the Personal Data Controller override the grounds stated in your objection.

If you wish to request a restriction on the processing of your personal data, submit your request to: sklep@makaszka.pl.

The right to object to the processing of personal data (Article 21 RODO)

You have the right to object at any time to the processing of your personal data, including profiling, in connection with:

  • processing necessary for the performance of a task carried out in the public interest or processing necessary for the purposes of legitimate interests pursued by the Personal Data Controller or a third party;
  • processing for direct marketing purposes.

If you wish to object to the processing of your personal data, please submit your request to: sklep@makaszka.pl.

The right to request the portability of personal data (Article 20 RODO)

You have the right to receive your personal data from the Controller in a structured, commonly used machine-readable format and send it to another controller.

You may also request that it is the Controller who will directly send your personal data to another controller (if technically possible).

If you wish to request the transfer of your personal data, submit your request to: sklep@makaszka.pl.

Right to withdraw consent

You may revoke the consent you have given for the processing of your personal data at any time.

Withdrawal of consent to process personal data does not affect the lawfulness of processing carried out on the basis of your consent before its withdrawal.

If you wish to withdraw your consent to the processing of your personal data, please submit your request to: sklep@makaszka.pl or use the appropriate functionality in the Account.

Complaint to the supervisory authority

If you believe that the processing of your personal data violates the RODO, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, your place of work or the place where the alleged violation was committed.

In Poland, the supervisory authority under the RODO is the President of the Office for Personal Data Protection (PUODO).

The ?cookies?

General information

When browsing the web pages of the Online Store, ? "cookies", hereinafter referred to as "Cookies", are used, i.e. small text information that is saved on your terminal device in connection with the use of the Online Store. Their use is aimed at proper operation of the Internet Store's websites.

These files allow us to identify the software you use and customize the Online Store individually to your needs.

Cookies usually contain the name of the domain from which they come, the time they are stored on the device and the assigned value.

Security

The "cookies" we use are safe for your devices. In particular, it is not possible for viruses or other unwanted software or malware to enter your devices through ? "cookies".

Types of ?cookies?

We use two types of cookies:

  • Session cookies: are stored on your device and remain there until the session of the respective browser ends. The stored information is then permanently deleted from the memory of your device. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from your device.
  • Persistent cookies: they are stored on your device and remain there until you delete them. Ending the session of a given browser or switching off the device does not delete them from your device. The mechanism of permanent cookies does not allow any personal data or any confidential information to be collected from your device.

Goals

We also use third-party cookies for the following purposes:

  • configuration of the Online Store;
  • presentation of the Certificate of Compliance, through the website solidnyregulamin.pl, the administrator of which is GP Kancelaria Poniatowska-Maj Strzelec-Gwóźdź sp. p. based in Krakow, Privacy Policy is available at the following link: - http://solidnyregulamin.pl/polityka-prywatnosci/;
  • to create statistics that help to understand how customers of the Internet Store use the websites, which allows to improve their structure and content via analytical tools Google Analytics, whose administrator is Google Inc. based in the USA, Google's privacy policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/;
  • determine the customer's profile for the purpose of displaying tailored material to the customer in advertising networks, using the Google Adwords online advertising tool, whose administrator is Google Inc. based in the USA, Google's privacy policy is available at the following links: http://www.google.com/intl/pl/policies/privacy/, http://www.google.com/intl/pl/policies/privacy/partners/.
  • popularization of the Online Store by means of the social networking site Facebook.com, whose administrator is Facebook Inc. based in the USA or Facebook Ireland based in Ireland, Facebook's Privacy Policy is available at the following link: https://www.facebook.com/help/cookies/.
  • popularization of the Online Store by means of the social network Instagram.com, whose administrator is Instagram LLC. based in the U.S., Instagram.com's Privacy Policy is available at the following link: https://help.instagram.com/155833707900388.

To learn about the use of Cookies, we recommend that you read the privacy policies of the above-mentioned companies.

Cookies may be used by advertising networks, in particular the Google network, to display ads tailored to your preferences. For this purpose, information about how you navigate the web or when you use the website may be stored.

To view and edit information about your preferences collected by Google's advertising network, you can use the tool provided at the link https://www.google.com/ads/preferences/.

Through the settings of your web browser or through the configuration of the service, you can independently and at any time change the settings for Cookies, specifying the conditions for their storage and access by Cookies to your device. You can change these settings so as to block the automatic handling of Cookies in the settings of your web browser or inform about their placement on your device each time. Detailed information on the possibility and methods of using Cookies is available in the settings of your software (web browser).